Wix

The Free Plan and Premium Charges

The Free plan is listed at $0 and requires no credit card, according to Wix’s plans page, checked on 2026-10-31. Wix says some professional features, including online payments and custom domains, require a premium plan.

Displayed prices apply to yearly subscriptions paid in full at purchase and exclude applicable taxes, according to the plans page. Wix also states that prices and currency vary by location, and that displayed USD prices are for reference only. It accepts major credit and debit cards, with additional payment options potentially available depending on location.

For a first Premium plan upgrade, Wix says it offers a full refund if the customer cancels within 14 days. The plans page lists custom domains, hosting, AI creation tools and customer care as plan inclusions, according to Wix. Check the location-specific checkout terms and whether the needed professional features are part of the plan under consideration.

CRM and Email Marketing Join the Site

Wix describes its CRM as a place to centralize customer data and interaction history, while trigger-based automations can handle tasks such as confirmations, payments and follow-up emails. Wix presents its business software as a collection of tools integrated with a website.

For email campaigns, Wix says users can create messages from scratch or customize templates, then personalize messages with contacts’ names and set up automatic campaigns. Its integrated analytics track delivery rates, open rates and clicks in real time, and split tests compare email content results, according to Wix. These are vendor descriptions, not independent assessments of campaign performance.

Questions to Put to Wix Support

Before registering, ask the provider to identify the legal entity that would serve the account and clarify how its account, invoice and domain guidance applies to your situation. The Help Center provides guidance on account settings, subscriptions, plans and invoices, as well as domain purchasing, connecting and transferring.

If you expect to accept payments, ask whether your business type is eligible for Wix Payments. Wix says it supports most businesses, while noting that some business types may not be supported. Clarify the answer for the particular business and location rather than assuming that general eligibility covers every case.

A Payment Moves Through Wix Payments

Wix Payments is presented as a way to accept customer payments and manage them alongside orders and bookings. Wix says users can use one provider for debit and credit card payments.

After a payment, the dashboard provides tools to review payments, handle refunds and chargebacks, and schedule payouts. Wix also describes a dashboard tool for monitoring, accepting and disputing chargebacks. Verified Wix Payments users can choose daily, weekly or monthly payouts to a bank account, according to Wix.

Wix says sent payouts typically appear in a bank account within 3-5 business days, depending on the bank. That timing concerns sent payouts and is not a promise about when a particular payment will be received; check eligibility and payout scheduling before relying on the funds.

Documented Tools Cover Connected Work

If more than one person works on a site, Wix says collaborators can be invited and assigned managed roles and permissions. That gives teams a way to distinguish access by role, though the specific access needed should be checked against the available settings.

For software connections, Wix describes integrations with third-party apps through its App Market and says Velo and open APIs can connect proprietary or custom-built software. This gives buyers distinct routes to assess: an existing app, or a custom integration.

Wix provides mobile apps for running a business and setting up an app for site members, according to its Help Center. The Help Center also offers articles, how-to guides and video tutorials, alongside support for creating a website.

Payment and Domain Terms Add Conditions

Wix’s payment and plan pages attach conditions to fees, domain vouchers, business eligibility, and point-of-sale availability.

• Processing charges: Wix Payments says fees depend on the payment method and transactions; it does not charge additional fees for processing refunds.
• Domain voucher: Most yearly or multi-year Premium plans include a one-year voucher, which must be redeemed within 60 days for a new domain purchased from Wix; it does not cover an existing domain renewal or plan renewal or upgrade, according to Wix’s plans page.
• Payment eligibility: Wix says some business types may not be supported, despite its statement that it supports most businesses.
• Brazil payments: Pix and Boleto are available only to current Wix Payments users there, and Wix Payments in Brazil is currently available only to existing users, according to Wix’s payment page.
• Point of sale: Wix POS is available to select Wix merchants based in the U.S. and Canada, according to Wix.

Wix recommends migrating an existing site to Wix for the experience with its business tools. Several details are missing; they are listed under What we could not confirm.

The Site-to-CRM Workflow Sets the Fit

Wix describes its tools as designed for small and online businesses, with support for multi-location businesses as well. That stated audience gives buyers a starting point, but the fit turns on whether the required workflows suit the business.

Some Wix tools, including online scheduling and professional mailbox tools, can be used alongside an existing site, according to Wix. Wix also supports connections to marketing tools such as Google Analytics and Facebook Pixel and CAPI. Buyers comparing workflows should check which tools they need to connect and where those tools will operate.

Compare Builders by Control and Integration

Compare website builders by who handles hosting, how CRM and email functions are scoped, and which integration routes are available. Also check data export, plan limits, and support materials before choosing a platform; these criteria affect how a site fits into an existing operating setup.

Questions About Wix Plans and Payments

Can a site be created before choosing a plan?

Yes. Wix says users can create a website for free and choose a plan later. That allows site creation to begin before a paid plan decision, though the required functions should be matched against the plan conditions before committing.

Which professional features require a premium plan?

Wix says a premium plan is required for some professional features, including online payments and custom domains. The statement identifies examples rather than assigning every feature to a named plan, so check the required feature against the plan being considered.

What does Wix say about payment processing fees?

Wix says processing fees depend on the payment method and transactions, and that it does not charge additional fees for processing refunds. The payment page therefore distinguishes transaction processing charges from fees specifically for processing a refund.

When does the first Premium upgrade refund apply?

Wix states that a full refund applies when a customer cancels a first Premium plan upgrade within 14 days, according to its plans page. The stated condition concerns a first upgrade and cancellation within that period.

Who can use Wix Payments and how are payouts scheduled?

Wix says some business types may not be supported, so eligibility needs to be checked for the business. Verified users can choose daily, weekly, or monthly bank payouts, according to Wix’s payment page. Wix says sent payouts typically appear within 3-5 business days, depending on the bank.

Proceed After Resolving the Operating Terms

Fits if… the required professional features, location-specific pricing, and payment eligibility match the planned operation.

Probably not if… the business type is not supported by Wix Payments, as the provider notes that some business types may not be supported.

Main risk… committing before confirming the applicable plan and payment conditions; Wix says prices and currency vary by location.

Sources

Public pages the facts above were taken from, with the date each was read.

• www.wix.com/planschecked 2026-10-31
• www.wix.com/business-softwarechecked 2026-10-31
• www.wix.comchecked 2026-10-31
• www.wix.com/features/mainchecked 2026-10-31
• www.wix.com/features/email-marketingchecked 2026-10-31
• support.wix.com/enchecked 2026-10-31
• www.wix.com/paymentschecked 2026-10-31

How we put this page together

Editorial team of Affiliate Index. The editors at Affiliate Index wrote this page from the public sources listed above, which were read on 2026-10-31. Nobody tried the service in practice. If a source changes, the page is revised.

Last updated: 2026-10-31

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