Call tracking
Call Tracking
Call Tracking’s plans pair visitor caps with different scopes: Start and Lite list call tracking, while Pro adds end-to-end analytics. The vendor’s terms state that it may suspend software use while an outstanding payment remains unpaid and may terminate the agreement if payment is more than five working days late.
The provider describes the service as website-based software without a download. For buyers comparing lead attribution tools, the practical question is whether the plan scope and contract terms match their workflow.
Editorial review based on public sources, without hands-on testing; facts checked on 2026-10-31.
This page contains no partner link to this service.
- Logo
Each logo belongs to its owner and appears here only to help identify the service.- Name
- Call Tracking
- Category
- Call tracking
- Official site
- calltracking.ru · No link provided
- Facts checked
Website Tracking Meets Visitor Caps
The provider’s pages, checked on 2026-10-31, describe the audience, availability, and integration scope as follows.
- Intended audience: business owners, marketers, and product managers (provider homepage, checked 2026-10-31).
- Regional availability: call tracking in 63 regions of Russia (provider pricing page, checked 2026-10-31).
- Integration claim: 27+ free integrations and an open API (provider homepage, checked 2026-10-31).
- Support: every listed plan includes a personal manager and support seven days a week (provider homepage, checked 2026-10-31).
Four Plans Set Different Allowances
The provider’s pricing and offer pages, checked on 2026-10-31, set the listed starting prices and billing conditions.
- Start: from 4,250 ₽ per month, with call tracking for up to 150 daily website visitors.
- Lite: from 5,650 ₽ per month, with call tracking for up to 550 daily website visitors.
- Pro: from 11,890 ₽ per month, with end-to-end analytics and call tracking for up to 1,500 daily website visitors.
- Premium: from 13,290 ₽ per month, with all-tracking modules.
The provider lists discounts for payment periods of 3, 6, or 12 months; one month is the option without a discount. Its pricing page also states that the virtual PBX package and one full month’s subscription cost 1 ruble.
The offer says license fees follow the vendor’s tariffs, while adaptation and modification services are available for an extra fee. It also requires the licensee to pay an invoice within three working days of issue.
Calls, Forms, and Messages Enter Tracking
The provider describes call tracking as a way to identify advertising sources behind calls, with dynamic and static tracking, virtual numbers, recording, and tagging among the listed tools. Email tracking is presented as a way to identify the advertising source that brought a customer.
The stated lead scope extends to website forms and forms embedded through iframes, alongside callback-widget requests. For messaging, the provider lists Telegram, WhatsApp, and website online chats, and describes omnitracking as covering calls, emails, chats, messengers, and website forms.
Put Scope and Migration to Support
Before registering, ask support to map the intended workflow to a plan’s stated tracking scope and explain which channels that plan covers. In general, a buyer should ask how the provider handles migration and continuity of existing records, so a change of service does not leave attribution history unclear.
Ask what paid adaptation or modification work includes, and how its scope is agreed before charges apply. The license terms also make payment and termination clauses operational, so request a plain explanation of how those provisions apply to the account and any planned cancellation.
Sources Feed Reports and Analytics
The provider describes call, email, chat, and form tracking as ways to connect inquiries with advertising sources. Its listed chat integrations attribute message sources from Bitrix24, JivoChat, LiveChat, and Venyoo.
For reporting, the provider says its end-to-end analytics analyzes marketing and sales using 63 or more indicators. It also says personal-account reports can be exported to Power BI, and lists an open API and free integrations.
Channel Coverage Has Practical Breadth
The provider lists several inquiry channels, so buyers handling calls alongside email, chats, messengers, or website forms can assess them within one advertised tracking scope.
Call tracking includes dynamic and static options, virtual numbers, recording, and tagging; the provider also describes tracking advertising sources behind calls.
The named chat integrations give buyers specific services to check against their existing messaging setup. The provider also lists an open API and free integrations, though the integration details should be checked against the intended workflow.
All listed plans include a personal manager and support seven days a week, according to the provider.
Payment and Access Retain Conditions
The provider’s offer and license terms, checked on 2026-10-31, describe the following conditions.
- The licensee must notify the vendor of termination before the reporting period ends; the agreement sets the deadline at two working days beforehand.
- An outstanding payment may lead to suspended software use, and the vendor may terminate the agreement if payment is more than five working days late.
- Paid license fees for rights accepted by the licensee are non-refundable unless termination resulted from the vendor’s breach, according to the offer.
- The provider states that access is available around the clock except during technical work, while the software is supplied “as is” and access is not promised to be uninterrupted, reliable, or error-free.
- Adaptation and modification work carries an extra fee, and license fees follow the vendor’s tariffs.
Visitor Volume Determines Plan Fit
A buyer seeking call attribution alone should compare the stated call-tracking scope with the workflow; broader campaign analysis is relevant where that is the intended task. The provider says the software is intended to automate marketing-campaign data collection, planning, and analysis.
The license is non-exclusive, and access is provided electronically through the vendor’s website. Before registering, match expected visitor volume to the applicable plan allowance and ask support to confirm which modules and tracking channels that plan includes.
Compare Trackers by Their Written Scope
Compare tracking tools by the coverage and terms that affect the workflow: call-number coverage, attribution and recording options, integrations and API access, and plan structure. In general, also check per-number charges, stated data-retention periods, and the scope of support. Ask providers to distinguish included functions from paid services and to explain how each limit is measured.
What we could not confirm
- Base subdomain: page content was inaccessible.
- Plan inclusions: exclusions and measurement of limits beyond visitor caps.
- Number terms: inventory, number-level pricing, and allocation conditions.
- Data handling: retention, deletion, export scope, and privacy or security practices.
- Setup claims: implementation steps and independent evidence for setup and transfer.
- Billing terms: taxes, renewal mechanics, and full tariff price basis.
- Support operations: response times, escalation routes, and manager-assistance scope.
- Integration details: complete list and API documentation, including technical limits.
- Independent validation: vendor-page claims lack independent verification.
Questions About Plans and License Terms
When must an invoice be paid?
The invoice deadline is within three working days of issue, according to the provider’s offer. Buyers should check the invoice date and payment process against that deadline, since the agreement also describes consequences for unpaid balances.
How does the agreement handle termination notice?
The licensee must notify the vendor no later than two working days before the reporting period ends. The notice timing is therefore tied to the period boundary; buyers should ask how the vendor records receipt of a cancellation notice.
Are paid license fees refundable?
The agreement says paid fees for rights accepted by the licensee are non-refundable unless termination resulted from the vendor’s breach. Buyers should read this condition alongside the applicable termination process before accepting the license.
What support comes with a listed plan?
The provider states that every listed plan includes a personal manager and support seven days a week.
Does the agreement promise uninterrupted access?
No: the provider describes the software as supplied “as is” and does not promise uninterrupted, reliable, error-free access. It separately states that access is available around the clock except during technical work.
Proceed After Resolving the Terms
Fits if… the intended workflow aligns with the selected plan’s stated scope and visitor allowance, and support explains the account’s applicable terms.
Probably not if… the buyer needs cancellation flexibility that conflicts with the reporting-period notice deadline or expects accepted license fees to be refundable.
Main risk… access is supplied “as is,” and the provider excludes uninterrupted, reliable, error-free access from its terms.
Sources
Public pages the facts above were taken from, with the date each was read.
- calltracking.ruchecked
- calltracking.ru/ofertachecked
- calltracking.ru/pricechecked
How we put this page together
Editorial team of Affiliate Index. The editors at Affiliate Index wrote this page from the public sources listed above, which were read on 2026-10-31. Nobody tried the service in practice. If a source changes, the page is revised.
Last updated:
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