Friend Hosting

Which charges and payment terms apply?

The homepage lists VDS from €3.49 per month and dedicated servers from €99.99 per month; these are starting prices, not a complete account of plan charges.

The homepage lists Visa, MasterCard, Maestro, PayPal, Alipay and UnionPay as payment options. The provider says its loyalty program offers a maximum discount of 25% off the original price, while the reseller page sets discounts by active-server thresholds.

• Resellers with 10 or more active servers: 20% discount (reseller page, checked 2026-10-30).
• Resellers with 25 or more active servers: 25% discount (reseller page, checked 2026-10-30).
• Resellers with 50 or more active servers: 30% discount (reseller page, checked 2026-10-30).

The terms require full payment upfront and state that there is no free trial; rates are displayed in the Personal Account on the day of payment. A client can submit a ticket to the billing department to request a refund of unused funds, but specified product categories are excluded.

For hourly-billed VDS, the terms price traffic above the daily limit at €2.5 per 1 TB. The regulations offer free website transfers when moving from another provider and ordering a new service, subject to stated conditions; other transfers cost €20 per hour, with a minimum payment of €5.

What do the VDS plans include?

The homepage lists Micro+ NVMe with 1 vCPU core, 512 MB RAM, 10 GB NVMe disk, one IPv4 address and a port up to 1 Gbps, and Start NVMe with 1 vCPU core, 1 GB RAM, 10 GB NVMe disk, one IPv4 address and a port up to 1 Gbps.

The homepage describes VDS as combining dedicated-server advantages with virtual-hosting configuration flexibility. These are vendor descriptions rather than independent assessments of the plans.

According to the homepage, checked 2026-10-30, the listed plan resources are:

• Micro+ NVMe: 1 vCPU core, 512 MB RAM, 10 GB NVMe disk, one IPv4 address and a port up to 1 Gbps.
• Start NVMe: 1 vCPU core, 1 GB RAM, 10 GB NVMe disk, one IPv4 address and a port up to 1 Gbps.

What should support clarify first?

Before registering, ask how the administration policy applies to ticket handling and which issues fall within technical support. The terms direct clients to the contact address listed there, while the regulations say ticket responses follow the administration policy.

Ask what notice clients receive for planned maintenance and how the provider defines that notice period. The regulations say clients are notified in advance, without specifying a period in the cited statement. The provider also describes technical support as operating 24/7/365.

For plan selection, ask how the displayed rate relates to the service and billing period you intend to order. The terms say rates appear in the Personal Account on the day of payment, and require payment upfront. Clarify the traffic allowance and how excess use is billed for the specific VDS plan, rather than assuming the virtual-hosting limit applies to VDS.

How do transfers and reselling work?

The reseller offer is structured around a separate account for selling services to third parties, rather than moving existing services into a reseller account. The provider also describes white-label service, API ordering and renewal automation, and integration with RootPanel.

The reseller page requires a new account with no other active services, bars referral-link registration, and excludes reseller orders from extra promo-code and loyalty discounts. It also prohibits luring Friendhosting customers to reseller services and requires reseller rules to remain consistent with Friendhosting LTD regulations.

The reseller, not Friend Hosting, is responsible for technical support to their own customers. A prospective reseller should clarify how that responsibility fits their customer-service process before opening the separate account.

Which terms leave room to work?

• The homepage lists card, PayPal and Alipay payment options among its accepted methods.
• The vendor advertises professional support and free site transfer; its about page states that technical support is available 24/7/365.
• The provider describes a promised-payment option that allows a 7-day delay.
• Website transfers from another hosting provider are free when a new service is ordered, subject to the provider’s stated conditions.
• Resellers can use a white-label option and API automation for service ordering and renewal, provided they operate within the reseller account rules.

What can restrict or cost more?

The terms place limits on traffic, data retention, network use and support, with some charges excluded from refunds.

• For monthly-billed virtual servers, the Terms state that an image is retained for seven calendar days after the paid period ends; the Terms also state that stored data is permanently deleted after the applicable retention period expires.
• The Terms state that the provider may restrict or block network ports, protocols or traffic types for security and abuse prevention.
• The Terms state that dedicated server payments, domain registration, additional services and special-offer payments are not refundable.
• The regulations state that transfers for discount-rate orders replacing current services are not handled by technical support, except for orders worth more than €50 each.

Several details are missing; they are listed under What we could not confirm.

Who can work within these terms?

Dedicated-server buyers assessing the scope of a full physical server may find the offer relevant; that description and its stated fit for medium and large businesses come from the provider.

Resellers need to be prepared to support their own customers and use the account solely to resell services to third parties. Buyers of virtual hosting should check whether its traffic cap suits their expected use before paying.

How should hosting options compare?

In general, compare hosting type, available locations, resources, traffic allowances, pricing model, support scope, backup terms and cancellation rules against the workload you need to host. Ask each provider to specify which limits apply to the selected plan and what charges follow when those limits are exceeded.

What should buyers ask about the terms?

Can unused funds be refunded?

The terms allow clients to submit a refund request for unused funds through a ticket to the billing department. The same terms exclude dedicated-server payments, domain registration, additional services and special-offer payments from refunds, so check how the order is classified before paying.

How is excess VDS traffic charged?

For hourly-billed VDS, the Terms state that traffic above the daily limit is charged at €2.5 per 1 TB. Ask which daily allowance applies to the plan being ordered.

When is a website transfer free?

The regulations say a transfer from another hosting provider is free when the customer orders a new service and meets the provider’s stated conditions. The same page prices other website transfers at €20 per hour, with a minimum payment of €5.

How long is a virtual-server image retained?

For a monthly-billed virtual server, the Terms page says its image is retained for seven calendar days after the paid period ends. After the applicable retention period expires, stored data is permanently deleted and cannot be recovered.

What work does technical support exclude?

The regulations exclude installing or setting up scripts and applications from technical support, and limit support to Friend Hosting clients. Ask whether a specific issue falls within the support scope before relying on the service for that work.

Can network traffic or ports be restricted?

The Terms page allows the provider to restrict or block network ports, protocols or traffic types for security and abuse prevention. Ask how that clause applies to the applications and traffic you intend to run, and review the terms before ordering.

Is the service ready for your workload?

Fits if the applicable plan, traffic rules and support scope are clear before payment, and reseller buyers can handle support for their own customers.

Probably not if the workload requires terms that conflict with the provider’s network restrictions or traffic limits.

Main risk: payment is upfront, so resolve the first three support questions before ordering. This is not financial or legal advice.

Sources

Public pages the facts above were taken from, with the date each was read.

• friendhosting.net/en/rules/term.phpchecked 2026-10-30
• friendhosting.net/enchecked 2026-10-30
• friendhosting.net/en/about.phpchecked 2026-10-30
• friendhosting.net/en/reselling.phpchecked 2026-10-30
• friendhosting.net/en/rules/regulations.phpchecked 2026-10-30

How we put this page together

Editorial team of Affiliate Index. The editors at Affiliate Index wrote this page from the public sources listed above, which were read on 2026-10-30. Nobody tried the service in practice. If a source changes, the page is revised.

Last updated: 2026-10-30

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